Training and Assessment
MEL has personnel with relevant qualifications and experience to deliver training and facilitate assessment relevant to the training products offered. Appropriate facilities, equipment and training materials are used to ensure the learning environment is conducive to the success of students.
Courses may require a basic level of computer literacy and access to a computer. Contact the Course Coordinator regarding the computer requirements for a course. MEL does not provide training or technical support for learners who may encounter computer difficulties.
Language, Literacy and Numeracy Assessment
Prospective students may be asked to complete a generic skills test. The test is to identify students who may find it difficult to achieve the outcomes of the course (see Admission Procedures).
Competency Assessment
Assessment will be competency-based. Students will be required to show that they can demonstrate required competencies in the workplace. Assessment may be in various forms including written exam, practical exam, take home work, interview, case studies, assignments and work-based projects.
What is competency?
The ability to perform particular tasks and duties to the standard of performance expected in the workplace. Competency requires the application of specified skills, knowledge and attitudes relevant to effective participation in an industry, industry sector or enterprise. Competency covers all aspects of workplace performance and involves performing individual tasks; managing a range of different tasks; responding to contingencies or breakdowns; and, dealing with the responsibilities of the workplace, including working with others. Workplace competency requires the ability to apply relevant skills, knowledge and attitudes consistently over time and in the required workplace situations and environments.
What is assessment?
Assessment is about gathering enough reliable evidence about a learner's skills and knowledge through the most practical ways possible. The most common ways of being assessed are:
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questions and scenarios to assess a learner's knowledge and understanding |
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third party validation, where someone familiar with the learners work role and work output is able to validate their knowledge and skills |
| • | observation of 'simulated/role play' workplace activities |
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using case studies and scenarios based on 'real' workplace functions/activitiesthird party validation, where someone familiar with the learners work role and work output is able to validate their knowledge and skills |
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questions based on the essential knowledge contained within units of competency |
| • | scenarios based on essential skills contained within units of competency |
| • | using documents created through the learning process as evidence |
| • | using group work/discussions to develop essential knowledge |
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classroom projects aligned to work place functions and assessing the outcomes/products/processes used. |
Complaint or Appeal
.If a student has a complaint regarding the delivery or assessment of a course, they are encouraged to contact MEL. Any appeal regarding assessment procedures or results should be made in writing to MEL within 2 weeks of the result being notified. The appeal will be heard by an independent person or panel. The appellant can request to formally present their case. The outcome of appeals will be notified in writing. If necessary, we will arrange for an independent industry training assessment. Complaints can also be referred to: The Department of Education and Training. Email TO.complaints@deta.qld.gov.au
Grievance Process